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  • Lessons Bend Breweries can Learn from the Chicago Beer Industry

    By Natalie Ulum

    In a city that is already home to roughly 200 breweries, competition for tap handles and shelf space is fierce. Chicago’s Goose Island breweries were acquired by Anheuser-Busch in 2011, putting the Windy City in a national spotlight, and giving local brewers hope that they could also be recognized across the United States one day. But Rebecca Skoch of AdWeek found that it hasn’t stopped more hopeful entrepreneurial brewers from entering the increasingly saturated market.

    If you live in Bend, this probably sounds familiar.

    Bend boasts roughly one brewery for every 4,500 people and has been recognized by Forbes as one of the Top 5 Beer Capitals in the U.S., a truly impressive statistic for such a relatively small city. Local favorite 10 Barrel Brewing was acquired by Anheuser-Busch just 3 years after Goose Island. In addition to breweries, there are also wineries, cideries, and distilleries that call Central Oregon home and also compete in the local craft beverage market.
    Because of the similar market climates in Chicago and Bend, local brewers can look to the Windy City for ideas that could bring them success here on the west coast. Skoch highlighted two strategies breweries in Chicago have utilized to stand out among the competition: taprooms and food.

    Taprooms
    Opening a taproom or brewpub is a great way to reach a local audience and build loyalty that will open up retail and tap space for a brewery and expand future distribution opportunities. Chicago entrepreneurs have also found that opening a taproom has been a financially stable first step to expanding their business because the brewery profits directly from its success.

    Food
    Chicago brewers are thinking outside typical brewery food. They have a new way of approaching the taproom experience that makes the food just as important as the beer. Some brewers have made their fare more elegant, while others have differentiated themselves by crafting beers that pair with their food, or a food that is already popular.

    Skoch also interviewed the beverage director at Heisler Hospitality in Chicago, Michael McAvena, who summarized the keys to success in a crowded brewery market, saying:

    “To start now and grow, based solely on Chicago-only beer sales, breweries really have to get things right. They have to brew great beer, they have to have a good business plan, they have to have good financial backing, their cost has to be right, their brand has to look good, and they have good sales people on the street… If they’re staying locally focused and keep checking those other boxes… they’ll have an opportunity to compete and succeed.”

    Investing in professional marketing and public relations services from an agency like Bend’s DVA will help an entrepreneur take their brewery to the next level and check all those boxes. It can improve the quality of beer a brewery produces by allowing brewery owners to focus on their craft and aid in attracting enthusiastic employees. DVA offers many services that can help a brewery “check the boxes” McAvena said will allow a brewery grow and thrive a jam-packed market, and their experience has shown two especially impactful ones are branding and marketing.

    Branding
    McAvena stated that an attractive brand is key to the success of a brewery in Chicago. DVA has an exceptional design team that can craft a brand concept that captures what makes a brewery unique and has lasting quality. Developing a branding strategy also takes branding to another level. Many businesses make the mistake of trying to make that business everything to everyone, and lose their individuality in the process. DVA experts know how to leverage those precious few qualities that truly differentiate a brewery from all the others, and make a plan for how a business owner can consciously support that uniqueness every single day. One great example of excellent branding strategy comes from Cruz Blanca, a Chicago brewery that was ranked the #4 best brewery in the United States. They differentiate themselves from other breweries in Chicago by gathering inspiration from the explosion of cultural diversity in 1860’s Mexico City, pairing new interpretations of classic Austrian, German, and French beers with smoky Mexican tacos.

    Marketing
    A good business plan is perhaps the most important key McAvena outlined, but it can be more difficult than he makes it sound. DVA offers strategic planning services which helps a brewery owner strengthen their business plan by identifying strengths, weaknesses, and opportunities, and create a plan that optimizes them to achieve an entrepreneur’s goals. It also communicates the focus and goals of the brewery to employees and empowers them to be “good sales people on the street.” DVA can then take a good business plan to the next level by using marketing strategies that strengthen it. They create marketing campaigns that stand out and become recognizable in the Bend community, such as the St. Charles Cancer Center’s “Treating the Big C” campaign, because they approach marketing in a way that is not only creative, but is also strategically targeted to achieve actual business goals.

    Chicago brewers have found many ways to gain a competitive advantage in the beer market there, from differentiating themselves by the food they serve to instilling a more stable financial structure. But if local brewers can learn anything from looking at Chicago, it is that although the brewery market in Bend is crowded, there is still room for more hopeful brewers or small breweries to succeed if they can communicate their unique voice to customers and get the right mix of business strategies.

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  • Millennials and Credit Unions

    FPO COPY – Guess what? Millennials don’t use credit unions because they don’t know much about them. They tend to default to bigger banks and then stick with them, because it’s a hassle to change banks once multiple online payments are tied to one card. Specifically, the “membership” concept is confusing. Millennials are inclined to think that they have to be “eligible” to be a member.

     We found it interesting that the idea of a “community bank” has much more cache than “credit union” among this group.

     Through this and other articles I came across, it seems that one of the primary considerations for millennials when choosing a bank is digital service offerings. Their preferences are oriented toward quick interactions, either online or in a mobile app.

    Read the entire white paper here.

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  • Millennials? Nope. It’s Gen X who can’t put their phones down

    NY Times – We all know the stereotype: silly millennials, tethered to their phones, unable to accomplish the simplest tasks without scrolling their Instagram feeds, snapping their friends and/or tweeting inanely. But a Nielsen report released last week shows that Americans from 18 to 34 are less obsessed with social media than some of their older peers are.

    Adults 35 to 49 were found to spend an average of 6 hours 58 minutes a week on social media networks, compared with 6 hours 19 minutes for the younger group. More predictably, adults 50 and over spent significantly less time on the networks: an average of 4 hours 9 minutes a week.

    Sean Casey, the president of Nielsen’s social division, said the finding initially surprised him because “the going thought is that social is vastly owned by the younger generation. It’s kind of synonymous, when you think of millennials, you think of social. At a time when we wanted to be connected, it came out right when we were at the top of our media consumption,” he said. “It’s become second nature to our generation.”

    The finding underscores how ubiquitous the smartphone has become. The report, released on Jan. 17, found that in the United States, 97 percent of people 18 to 34, and 94 percent of people 35 to 49, had access to smartphones. Seventy-seven percent of those 50 and older used smartphones, the report found.

    The 29-page report was based on data from 9,000 smartphone users and 1,300 tablet users across the country from July through September. The data was not self-reported. The report also broke out which social networks were most popular on smartphones, finding that Facebook still dominated on mobile, with about 178.2 million unique users in September. It was followed by Instagram, with 91.5 million unique users; Twitter, with 82.2 million unique users; and Pinterest, with 69.6 million users.

    Snapchat, a favorite of younger users, was sixth on the list, behind the professional networking site LinkedIn.

    Finally, the report looked at second-screen activity on social media, measuring how many times Facebook and Twitter users employed those sites to post about programs they were watching or to interact with others’ posts.

    Again, in this category, it was Generation X that could not look away from its devices: On an average day, the report found, 42 percent of those interacting with television on Facebook were from 35 to 49; only 40 percent were millennials.

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